These policies describe how dopharma s.r.o. (hereinafter referred to as the Administrator) handles personal data of visitors to the website www.dopharma.cz and business partners.

1. Identity and contact details of the administrator

• Name: dopharma s.r.o.

• Registered address: Na Pavlu 2232, 436 01 Litvínov

• IČO: 287 18 135

• E-mail: info@dopharma.cz

• Telephone: +420 777 81 81 91

2. Scope and purpose of data processing

We process your data only to the extent necessary for the following purposes:

A. Handling inquiries and customer communication

If you contact us via a form or email, we process the data in order to respond to your inquiry or prepare an offer.

• Scope of data: Name, surname, email, telephone number, content of the message.

• Legal basis: Performance of a contract or taking measures prior to concluding a contract at your request.

B. Website Operation (Cookies)

We use cookies to ensure the functionality of the website and analyze user experience.

• Technical cookies: Necessary for the operation of the website (legitimate interest).

• Analytical/Marketing cookies: Only based on your consent (cookie bar).

3. Data retention period

We only retain data for the necessary period:

• Inquiries: For the duration of the inquiry, but no longer than 2 years if no contract is concluded.

• Accounting documents: According to legal deadlines (usually 10 years).

4. Recipients of personal data

Your data is safe with us. The data may be accessed by verified processors who ensure technical operation for us:

• Web hosting provider (WEDOS, a.s., Masarykova 1230, 373 41 Hluboká nad Vltavou, Czech Republic - ID: 28115694, VAT ID: CZ28115694, data box ID: 4jviqmp) and website administrator (Stanislav Puffler, Komenského 696/8, 435 11 Lom, Czech Republic - ID: 66673879).

• External accountants or legal advisors (if necessary).

• Personal data is not transferred to third countries outside the EU or to any other parties for marketing purposes.

5. Your rights

You have the following rights in relation to the protection of personal data:

• Right of access: You may want to know what data we process about you.

• Right to rectification: If the data is incomplete or incorrect.

• Right to erasure (right to be forgotten): If the data is no longer needed or you withdraw your consent.

• Right to restriction of processing.

• Right to object: Against processing based on legitimate interest.

• Right to lodge a complaint: The Office for personal data protection (www.uoou.cz).

6. Data security

We declare that we have taken all appropriate technical and organizational measures to secure personal data (encryption of communication using an SSL certificate on the website, secure access to databases, etc.).